Do you have an office in my area?

Humboldt Merchant Services is headquartered in Eureka, California and is home to a fully staffed team of experienced thought leaders within the payments industry.

How do I apply for a merchant account?

Applying for a merchant account with Humboldt Merchant Services is quick, easy, and painless. Call us toll free today at 877.387.5642 and we'll walk you through our various services and products, while recommending a payment acceptance solution based on your business' specific needs.

What credit cards can I accept?

When you partner with Humboldt Merchant Services, you'll be able to safely and seamlessly accept all major credit cards, including: Visa, Mastercard, Discover, and Amex.

Can I accept debit cards?

You can accept debit cards through Humboldt Merchant Services for debit networks located throughout the United States.

How are my monthly fees paid?

Monthly fees are automatically debited from your business checking account the first week of each month for the previous month's transactions. Therefore, there is no need to send in a check to pay your monthly fees.

What are my monthly fees?

Monthly fees vary based on the type of account you have. That said, all merchants pay a monthly minimum fee, a statement fee, and a discount rate and authorization fee on every transaction. Refer to your Merchant Bankcard Agreement to see your specific fees.

Can I order supplies for my terminal or printer through Humboldt Merchant Services?

Yes, you can! Simply send us an email with: Your Merchant Number, Terminal Type, Printer Type, and the Supplies (and Quantities) that you need. We already know the ribbon and paper types that support your equipment, so you do not need to list the specific item numbers. Once we receive your order, we'll process it ASAP and deduct the balance from your business checking account for your convenience. Ready to order supplies right now? Click here.

How do I contact you for issues not addressed here?

Our Customer Service Department is here to help. You may contact them by:

How do I request more information?

To request more information about setting up a merchant account with Humboldt Merchant Services, email us at customerservice@hbms.com.

Where can I find more information on MasterCard, VISA, and PCI Compliance?

Click the links below to access additional merchant resources from the major card brands that we think can benefit your business:

Partner with the retail payments experts who leverage more than 25 years worth of experience to deliver worry-free payment acceptance to every merchant (including those in specialty categories).

Call Humboldt today at 877.387.5642
Email us at customerservice@hbms.com
Or, enter your contact info in the form below: